Terms & Conditions

Please review and adapt these terms with your legal adviser before launch.

1. Bookings & deposits

A booking is confirmed once the deposit has been received via PayFast. The balance is payable on delivery. Prices are per pair and include VAT where applicable.

2. Cancellations & rescheduling

You may cancel or reschedule free of charge up to 24 hours before your collection slot. Cancellations within 24 hours, or failed collections where nobody is available, may forfeit the deposit.

3. Cleaning results

We take every care, but results depend on the age, material and condition of each pair. Some stains (e.g. ink, dye transfer, oxidation) may not be fully removable. Pre-existing damage, glue failure or material breakdown is not our responsibility.

4. Collection & delivery

Collection and delivery are included in primary service areas; extended areas carry the fee shown at booking. Please ensure someone is available during your time slot.

5. Liability

Our liability for any pair is limited to the lesser of the value of the service paid or the reasonable second-hand value of the sneakers, unless otherwise agreed in writing.

6. Uncollected items

Items that cannot be delivered after three attempts and remain unclaimed for 60 days may be donated.